Jane’s Care: Disability Services Provider Establishes Processes to Support Business Growth

Overview
Jane’s Care is a NDIS provider that delivers crucial disability support services to vulnerable individuals within the community. They needed a dependable partner to help them establish efficient governance structures, policies, and procedures, as well as risk management framework development for compliance adherence. That’s when they found their way to us at Abbotts. With our expertise in governance, mentoring, and coaching, we’ve been able to assist Janes Care to improve their business development and help them establish a growth plan to maximise opportunities.

The Challenge
Janes Care is a National Disability Insurance Scheme (NDIS) niche service provider that faced significant obstacles during the early stages of their business. Janes Care needed a dependable partner to help them to scale their business in a new industry while maximising opportunities and managing compliance risks. Additionally, they required guidance in business planning, financial management and tax and accounting services.

The Solution
We provided Janes Care with the following services:

1. Executive governance, mentoring, and coaching services:
   Abbotts offered executive governance, mentoring, and coaching services to help Janes Care establish efficient governance structures, policies, and procedures, and maximise opportunities to position themselves for growth in a new industry.
2. Collaboration to establish efficient governance structures, policies, and procedures:
   Abbotts collaborated with Janes Care to establish efficient governance structures, policies, and procedures to help them comply with regulations and reduce risks.
3. Risk management framework development for compliance adherence:
   Abbotts developed a risk management framework for compliance adherence, helping Janes Care avoid potential legal or financial penalties and maintain regulatory compliance across the board.
4. Guidance in business planning and financial management:
   Abbotts provided operational support and structure to Janes Care in their tactical approach to business planning, financial management, and marketing strategy to position them for growth and success as they scaled their business.
5. Tax and accounting, finance broking, and professional connections:
   Abbotts provided Janes Care with tax and accounting services, finance broking services, and professional connections to help them comply with regulations and maximise opportunities for growth.

The Outcome
With Abbotts’ assistance, Janes Care established a baseline and a growth plan, which included appointing C-level executives to strengthen their organisation’s leadership. They have also experienced extremely rapid growth in a unique and socially valuable industry.
Janes Care’s ongoing relationship with Abbotts involves daily communication, and they have found our services to be indispensable. The results to date have been remarkable, and they are enthusiastic about continuing their collaboration with Abbotts to ensure their compliance and financial needs are consistently met.