Expert support for a smooth claims process
Making an insurance claim can be stressful, especially when dealing with complex policies, strict documentation requirements, and insurer delays. At Abbotts, we help clients navigate the claims process with confidence, ensuring they receive their entitled benefits without unnecessary complications.
Whether you’re claiming Income Protection, Trauma Insurance, TPD, Life Insurance, or Business Insurance, our team provides expert guidance and support every step of the way.
How Abbotts helps you manage insurance claims
Filing an insurance claim is often time-sensitive and requires accurate documentation and clear communication with insurers. At Abbotts, we act as your trusted advocate, ensuring your claim is processed efficiently and fairly.
Our claims management services include:
- Claims preparation & submission – Ensuring all required forms and supporting documents are correctly completed to prevent delays.
- Liaising with insurers – Managing all communication with insurance providers on your behalf to streamline the process.
- Maximising claim outcomes – Providing strategic advice to help you access the full benefits of your policy.
- Managing claim delays & disputes – Assisting with follow-ups and, if necessary, challenging claim rejections.
- Ongoing claim support – Providing guidance throughout the claims process, from initial lodgement to final payout.
With Abbotts managing your claim, you can focus on your recovery, business, or family, knowing your claim is in expert hands.
Types of claims we assist with
We assist beneficiaries in navigating Life Insurance claims, ensuring timely payments while managing estate complexities.
If you need to claim Child Cover due to a critical illness or loss, we provide compassionate support and expert guidance to ensure the process is handled smoothly.
We help families and executors claim insurance benefits linked to Estate Planning, ensuring assets are distributed as intended.
A critical illness diagnosis is already overwhelming. We manage Trauma Insurance claims, ensuring you receive your lump sum payout without delays.
If illness or injury prevents you from working, we assist with Income Protection Insurance claims so you can receive ongoing payments while you recover.
Claiming TPD Insurance requires extensive medical and occupational assessments. We guide you through the process, ensuring all necessary evidence is provided for approval.
If a key team member passes away or becomes permanently disabled, we handle Key Person Insurance claims, helping businesses secure financial stability.
We assist with claims related to Business Succession Insurance, ensuring businesses have the funding needed for ownership transitions.
If you are unable to work, we manage Business Expenses Cover claims so that your company’s fixed expenses are covered during your recovery.
Why work with Abbotts for claims management?
- Expert knowledge – We understand the fine details of insurance policies and claims procedures.
- Independent & client-focused – We act in your best interests, ensuring you receive your entitled benefits.
- Minimising stress – We handle insurer communication, reducing the burden on you during difficult times.
- Faster processing – Our expertise ensures claims are lodged correctly the first time, avoiding common delays.
- Support for disputed claims – If your claim is denied or delayed, we can help challenge the decision.
Our goal is to simplify the claims process so you can focus on what truly matters.
Frequently Asked Questions
As soon as you need to make a claim. Early guidance ensures correct documentation and prevents delays.
We assist with claim disputes, reviewing the insurer’s reasoning and advising on the best course of action.
We assist with a wide range of insurance claims, including Income Protection, TPD, Trauma, Life, and Business Insurance claims.
Processing times vary by insurer and claim type. We help expedite the process by ensuring all requirements are met upfront.
Yes, we liaise with insurers on your behalf to streamline communication and improve claim outcomes.
Get Expert Support for Your Insurance Claim
Filing an insurance claim doesn’t have to be overwhelming. With Abbotts managing the process, you can feel confident that your claim is handled professionally and efficiently.
Contact us today to speak with a claims expert and ensure you receive the benefits you’re entitled to.
